GoCView Refund Policy

At GoCView, we strive to ensure our users have a positive experience with our platform. However, we understand that there may be instances where you may need to request a refund. Please read our refund policy carefully to understand your rights and the process for requesting a refund.

1. Eligibility for Refunds

Refunds are generally considered for the following situations:

• Technical issues that prevent access to premium features or services despite reasonable efforts to resolve them.
• Accidental purchases or duplicate subscriptions.
• Dissatisfaction with the service within the first 7 days of purchase for premium subscriptions.

2. Non-Refundable Situations

Refunds will not be provided in the following cases:

• Change of mind after the purchase.
• Partial usage of the subscription period.
• Violation of GoCView's terms of service or policies.

3. Refund Request Process

To request a refund, please follow these steps:

1. Contact Customer Support: Send an email to our customer support team at support@gocview.com with the subject line "Refund Request."
2. Provide Details: Include your account details, the reason for the refund request, and any relevant transaction or subscription information.
3. Review Process: Our support team will review your request and may ask for additional information or clarification if needed.
4. Decision: You will receive a decision on your refund request within 7 business days of submission.

4. Refund Processing

• If your refund request is approved, the refund will be processed to the original payment method within 10 business days.
• You will receive a confirmation email once the refund has been processed.

5. Changes to the Refund Policy

GoCView reserves the right to modify this refund policy at any time. Any changes will be posted on our website, and we encourage you to review the policy periodically.

If you have any questions or need further assistance with the refund process, please contact our customer support team at support@gocview.com or visit our support center.

Thank you for using GoCView.